Terms of Service
Please read these Terms of Service ("Terms") carefully. By downloading, accessing, or using the website or other products or services of Puppy Pluss, or our parent companies, subsidiaries, or affiliates ("puppypluss.com", "we" or "us"), or the services, features, or functionality jointly offered with other companies through our website (collectively, the "Service" or "Services"), you agree to be bound by these Terms. These Terms affect your legal rights and obligations, so if you do not agree to these Terms, do not use the Services.
In the event you use a service, feature, or functionality that is operated by a third party and made available through our Services (including Services we jointly offer with the third party), each party's terms will govern as to the respective party's relationship with you. It is your responsibility to review third-party terms of service and privacy policies.
ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION CLAUSE BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND PUPPIES.COM WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
1. Our Audience
puppypluss.com is a classified advertisement service that allows sellers to post ads for dogs for sale. These ads are also occasionally referred to as listings.
We do not allow sellers based outside of the United States. You may only post ads for dogs that you own.
puppypluss.com is intended for people who are at least 18 years old. Persons under the age of 18 are prohibited from creating puppypluss.com accounts. You affirm that you are at least 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. In addition, you affirm that you have not been previously suspended or removed from the Services and do not have more than one puppypluss.com account.
We may, in our sole discretion, refuse to offer the Services to any person or entity. We may, without notice and in our sole discretion, terminate your right to use the Services, or any portion thereof, and block or prevent your future access to and use of the Services or any portion thereof.
2. Privacy
The puppypluss.com Privacy Policy is incorporated into these Terms. By accepting these Terms, you agree to the collection, use, and sharing of your information through the Services in accordance with the Privacy Policy, which is available at.
3. Fees and Costs
It is free to browse puppies for sale and to contact subscribing sellers. It is free to list a puppy for sale during the three-day trial period. After the trial period, membership fees range from $5 to $20 to become a subscribing seller. Sellers may choose to be billed monthly (approximately every thirty (30) days), or yearly (approximately every 365 days). To terminate a recurring billing process you must cancel by logging into your account, clicking the "Membership & Billing" link under the user menu, and following the instructions, or by emailing Puppies.com Support. Otherwise, recurring charges will continue to be billed regardless of your account activity.
4. User Content
The Services consist of interactive features and areas that allow users to create, post, transmit, or store content, including but not limited to photos, text, reviews, testimonials, graphics, items, or other materials (collectively, "User Content"). You understand that you are responsible for all data charges you incur by using the Services. You also understand that your User Content may be viewable by others.
You agree that you are solely responsible for your User Content and any claims arising therefrom, and that puppypluss.com is not responsible or liable for any User Content or claims arising therefrom. While we are not obligated to do so, we reserve the right, and have absolute discretion, to review, screen, and delete User Content at any time and for any reason.
You agree to provide true, accurate, current, and complete information about yourself as prompted by the Services' membership and profile forms (such information being the "Membership Data") and to maintain and promptly update the Membership Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or Puppies.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Puppies.com has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
puppypluss.com does not systematically verify or in any way warrant the accuracy of Membership Data, including licensing status, phone number verification, or identity verification. It is your responsibility to verify Membership Data prior to making any purchase.
puppypluss.com does not verify or inspect the quality of any breeder or seller or the quality of the animals listed through the Services. Any indicator of licensing status, phone number verification, or ID verification does not in any way indicate the quality of a breeder or seller or the animals listed through the Services.
You retain all ownership rights in your User Content. However, by submitting User Content to Puppies.com, you hereby grant us an irrevocable, nonexclusive, worldwide, perpetual, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, edit, publish, create derivative works from, distribute, perform, promote, exhibit, and display such User Content in any and all media or distribution methods, now known or later developed (the "User Content License"). Without limiting the foregoing, when you submit User Content to Puppies.com, you agree that the User Content License accords puppypluss.com the right to sublicense such User Content to other companies, organizations, or individuals in any and all media or distribution methods, now known or later developed. No use of User Content in accordance with the User Content License shall entitle you to any compensation from puppypluss.com, or any other companies, organizations, or individuals.
5. Feedback
You agree that any feedback, suggestions, ideas, documents, reviews, or other information or materials regarding puppypluss.com or the Services that you provide, whether by email or otherwise ("Feedback"), are non-confidential and shall become the sole property of puppypluss.com. We will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledging or compensating you. You waive any rights you may have to the Feedback (including any copyrights or moral rights). We like hearing from users, but please do not share your ideas with us if you expect to be paid or want to continue to own or claim rights in them.
6. Puppypluss.com Content
Unless otherwise stated, all materials contained on or within the Services, including, but not limited to, text, graphics, images, code, illustrations, designs, icons, photographs, video clips, and written and other materials (collectively, "puppypluss.com Content"), as well as their selection and arrangement, are protected by copyright, trademark, trade dress, patent, or other intellectual property laws. Unauthorized use of puppypluss.com Content may violate such laws and these Terms. Except as expressly provided in these Terms, Puppies.com does not grant any express or implied rights to use puppypluss.com Content. You agree that you will not copy, reproduce, republish, frame, download, transmit, modify, display, reverse engineer, sell, or participate in any sale of, rent, lease, loan, assign, distribute, license, sublicense, or exploit in any way, in whole or in part, puppypluss.com Content, the Services, or any related software, except as expressly stated in these Terms.
You are hereby granted a limited, nonexclusive, non-sublicensable license to access and use the Services and Puppies.com Content. This license is revocable at any time. You may share Puppies.com Content or User Content on your personal social media account(s) for sole purpose of sharing User Content or puppypluss.com Content with others.
This license is subject to these Terms and does not include:
- The distribution, public performance, or public display of Puppies.com Content, other than on personal social media accounts;
- Modifying or otherwise making any derivative uses of the Services or Puppies.com Content, or any portion thereof;
- Use of any scraping, data mining, robots, or similar data gathering or extraction methods;
- Downloading (other than page caching) any portion of the Services, Puppies.com Content, or any information contained therein, except as expressly permitted on the Services;
- Any use of the Services or puppypluss.com Content other than for their intended purposes. Any use of the Services or puppypluss.com Content other than as specifically authorized in these Terms, without the prior written permission of puppypluss.com, is strictly prohibited and will terminate the license to use puppypluss.com granted in these Terms.
You acknowledge and agree that puppypluss.com may preserve User Content and Membership Data and may also disclose User Content and Membership Data if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any User Content or Membership Data violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Puppies.com, its users, and the public.
7. Prohibited Activities
In addition to the other restrictions outlined in these Terms, you agree that you will not:
- Use the Services for any purpose that is illegal, beyond the scope of their intended use, or otherwise prohibited in these Terms or the terms of any third party that govern a particular Service;
- Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services in any manner;
- Compromise the security of the Services;
- Send any unsolicited or unauthorized advertising, spam, solicitations, or promotional materials;
- Use any robot, spider, crawler, scraper, or other automated means or interface not provided by us to access the Services or to extract data;
- Reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content, or code of the Services;
- Use or attempt to use another user's account without authorization;
- Attempt to circumvent any content-filtering techniques we employ, or attempt to access areas or features of the Services that you are not authorized to access;
- Attempt to indicate in any manner that you have a relationship with us or that we have endorsed you or any products or services without our express written consent to do so;
- Engage in any harassing, intimidating, predatory, or stalking conduct, including abuse of the testimonial system or account/listing flags;
- Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
- Violate the publicity, privacy, or data-protection rights of others, including by taking pictures of another individual without receiving that individual's consent;
- Infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party;
- Buy, sell, rent, lease, or otherwise offer in exchange for any compensation, access to your Puppies.com account or a Puppies.com username without Puppies.com's prior written consent;
- Create a listing for stud services or puppies that will be born more than 60 days after the listing is created;
- Submit any User Content that is false, libelous, defamatory, harassing, threatening, inflammatory, obscene, pornographic, or lewd, or that expresses hatred or intolerance for people on the basis of race, ethnicity, nationality, gender or gender identity, religion, sexual orientation, age, or disability, including by promoting organizations with such views.
- Develop any third-party applications that interact with User Content or the Services without our prior written consent; and
- Use the Services for any illegal or unauthorized purpose or engage in, encourage, or promote any activity that violates these Terms.
- Violate the puppypluss.com Community Standards.
8. Account Security
After opening a puppypluss.com account, you accept all responsibility for any activity that occurs while logged into your account. You are responsible for making sure that you keep your password secure and safe. You agree that you will not share your password with others or do anything that might jeopardize the security of your account, including sharing your password with or logging in through unauthorized third-party applications or clients. If you use any such application or client, you acknowledge and agree that puppypluss.com will bear no responsibility for any actions taken by those applications or clients, such as any breach of or unauthorized use of your account information or messages.
9. Modifications to the Services
We reserve the right to modify or discontinue, temporarily or permanently, the Services or any features or portions thereof without prior notice. You agree that we will not be liable for any modification, suspension, or discontinuance of the Services or any part thereof.
10. Copyright Policy
puppypluss.com respects the intellectual property rights of others. In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws, we strive to expeditiously remove any infringing material from our site. If puppypluss.com becomes aware that one of its users is a repeat copyright infringer, it is our policy to take reasonable steps within our power to terminate the user's account. All users should be aware of and comply with applicable copyright laws.
If you believe that anything on the Services infringes any copyright that you own or control, you may file a notice of such infringement with our designated agent:
Report Copyright Infringement
puppypluss.com, LLC, Attn: Copyright Agent, 11201 N Tatum Blvd Ste 300 PMB 84304, Phoenix, Arizona 85028-6039
andreog@hotmail.com
To be effective, any takedown notice submitted to our Copyright Agent must comply with the requirements set forth at 17 U.S.C. § 512(c)(3). That means that the notice must include substantially the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit puppypluss.com to locate the material.
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. .
11. Disclaimer
THE puppypluss.com SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE PUPPIES.COM SERVICES ARE PROVIDED BY puppypluss.com ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. puppypluss.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE PUPPIES.COM SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), REVIEWS, TESTIMONIALS, ADVERTISEMENTS, MESSAGES, LISTINGS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE PUPPIES.COM SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE puppypluss.com SERVICES IS AT YOUR SOLE RISK. YOU AGREE THAT ANY ANIMAL LISTED THROUGH THE PUPPIES.COM SERVICES IS NOT IN ANY WAY WARRANTED OR GUARANTEED BY puppypluss.com EACH LISTING IS THE SOLE RESPONSIBILITY OF THE SELLER, INCLUDING THE STATEMENTS MADE BY THE SELLER AND THE CONDITION OF THE ANIMAL SOLD BY THE SELLER.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, puppypluss.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PUPPIES.COM DOES NOT WARRANT THAT THE PUPPIES.COM SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), REVIEWS, TESTIMONIALS, ADVERTISEMENTS, MESSAGES, LISTINGS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE PUPPIES.COM SERVICES, puppypluss.com SERVERS, OR ELECTRONIC COMMUNICATIONS SENT FROM puppypluss.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. puppypluss.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY puppypluss.com SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), REVIEWS, TESTIMONIALS, ADVERTISEMENTS, MESSAGES, LISTINGS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY PUPPIES.COM SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
12. Note to International Users
The Services are hosted in the United States. If you are a user accessing the Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Services, which are governed by U.S. law, you are transferring your personal information to the United States and you consent to that transfer.
13. General Practices Regarding Use and Storage
You acknowledge that puppypluss.com may establish general practices and limits concerning use of the Services, including without limitation the maximum number of days that email messages, message board postings, Membership Data, or other uploaded User Content will be retained by the Services, the maximum number of email messages that may be sent from or received by an account on the Services, the maximum size of any email message that may be sent from or received by an account on the Services, the maximum disk space that will be allotted on puppypluss.com servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Services in a given period of time. You agree that Puppies.com has no responsibility or liability for the deletion or failure to store any messages and other communications or other puppypluss.com Content maintained or transmitted by the Services. You acknowledge that puppypluss.com reserves the right to log off accounts that are inactive for an extended period of time. You acknowledge that Puppies.com may delete or deactivate reviews or testimonials that do not comply with these terms. You further acknowledge that puppypluss.com reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.
14. Termination
You agree that puppypluss.com in its sole discretion, may terminate your password, account (or any part thereof), or use of the Services, and remove and discard any User Content within the Services, for any reason, including, without limitation, for lack of use or if puppypluss.com believes that you have violated or acted inconsistently with the letter or spirit of these Terms. puppypluss.com may also in its sole discretion and at any time discontinue providing the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services under any provision of these Terms may be effected without prior notice, and acknowledge and agree that Puppies.com may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Services. Further, you agree that puppypluss.com shall not be liable to you or any third-party for any termination of your access to the Services.
15. Indemnification
By agreeing to these Terms you agree to indemnify, defend, and hold harmless puppypluss.com, LLC, its members, managers, officers, shareholders, employees, affiliates, parent companies, subsidiaries, licensors, and suppliers (the "puppypluss.com Parties") from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys' fees), including all statutory claims and disputes, due to, arising out of, or relating in any way to (a) your access to or use of the Services; (b) any User Content you post, upload, use, distribute, store, or otherwise transmit through the Services; (c) your violation of these Terms; (d) your violation of the rights of another, including without limitation, any intellectual property right, publicity, confidentiality, privacy, or propriety right; or (e) your violation of any statutes, codes, ordinances, laws, rules, or regulations, including without limitation, all regulatory, administrative, and legislative authorities.
16. Limitation of Liability
Except where prohibited by law, in no event will the puppypluss.com Parties be liable for any indirect, special, punitive, incidental, exemplary, or consequential damages that result from (a) the use of, or inability to use, the Services; (b) the provision of the Services or any materials available therein; or (c) the conduct of other users of the Services, even if Puppies.com has been advised of the possibility of such damages. You assume total responsibility for your use of the Services. Your only remedy against the Puppies.com Parties for dissatisfaction with the Services or any content is to stop using the Services. If, notwithstanding these Terms, the puppypluss.com Parties are found liable to you for any damage or loss that arises out of or is in any way connected with your use of the Services or any content, the Puppies.com Parties' liability shall in no event exceed the amount you paid for the Services over a three-month period. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.
17. Arbitration Agreement; Class Waiver; Waiver of Trial by Jury.
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH puppypluss.com AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
(a) Applicability of Arbitration Agreement. In this Section 17 (the “Arbitration Agreement”), you and the Puppies.com Parties agree that all claims and disputes (whether contract, tort, or otherwise), including all statutory claims and disputes, arising out of or relating to these Terms or the use of the Services that cannot be resolved in small claims court will be resolved by binding arbitration on an individual basis, except that you and the puppypluss.com Parties are not required to arbitrate any dispute in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. To be clear: the phrase “all claims and disputes” also includes claims and disputes that arose between us before the effective date of these Terms. In addition, all disputes concerning the arbitrability of a claim (including disputes about the scope, applicability, enforceability, revocability, or validity of the Arbitration Agreement) shall be decided by the arbitrator, except as expressly provided below.
(b) Arbitration Rules. The Federal Arbitration Act, including its procedural provisions, governs the interpretation and enforcement of this dispute-resolution provision, and not state law. Arbitration will be conducted by the American Arbitration Association ("AAA") (https://adr.org/). If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum, and if they cannot agree, will ask the court to appoint an arbitrator pursuant to 9 U.S.C. § 5. The AAA's Consumer Arbitration Rules will govern all aspects of this arbitration, except to the extent those rules conflict with these Terms. The arbitration will be conducted by a single neutral arbitrator. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
(c) Fees. The AAA sets forth fees for its services, which are available at https://adr.org/sites/default/files/Consumer_Fee_Schedule_2.pdf. If puppypluss.com is the party initiating an arbitration against you, Puppies.com will pay all costs associated with the arbitration, including the entire filing fee. If you are the party initiating an arbitration against the puppypluss.com Parties, you will be responsible for the $200 nonrefundable Consumer Case Filing Fee, and puppypluss.com will pay all other fees required by the AAA Consumer Arbitration Rules. Either party may make a request that the arbitrator award attorneys’ fees and costs upon proving that the other party has asserted a claim, cross-claim, or defense that is groundless in fact or law, brought in bad faith, or for the purpose of harassment, or is otherwise frivolous, unless prohibited by applicable law and the AAA Consumer Arbitration Rules.
(d) Authority of the Arbitrator. The arbitrator will decide the jurisdiction of the arbitrator and the rights and liabilities, if any, of you and the Puppies.com Parties. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator may award any relief allowed by law or the AAA Consumer Arbitration Rules, but declaratory or injunctive relief may be awarded only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and the Puppies.com Parties.
(e) Waiver of Jury Trial. YOU AND THE PUPPIES.COM PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between you and the puppypluss.com Parties in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND THE PUPPIES.COM PARTIES WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
(f) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Notwithstanding any other provision in these Terms, in the event that this subparagraph is deemed invalid or unenforceable, neither you nor we are entitled to arbitration and instead all claims and disputes shall be resolved in a court located in Maricopa County, Arizona.
(g) Confidentiality. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties. Notwithstanding the foregoing, no party shall be prevented from submitting to a court of law any information necessary to enforce this Arbitration Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
(h) Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
(i) Small Claims Court. Notwithstanding the foregoing, either you or Puppies.com may bring an individual action in small claims court.
(j) Survival. This Arbitration Agreement will survive the termination of your relationship with the Puppies.com Parties.
18. Exclusive Venue
To the extent that these Terms allow you or puppypluss.com to initiate litigation in a court, both you and Puppies.com agree that all claims and disputes (whether contract, tort, or otherwise), including statutory claims and disputes, arising out of or relating to the Terms or the use of the Services will be litigated exclusively in the United States District Court for the District of Arizona. If, however, that court would lack original jurisdiction over the litigation, then all such claims and disputes will be litigated exclusively in a court of competent jurisdiction in Maricopa County, Arizona. You and puppypluss.com consent to the personal jurisdiction of both courts.
19. Applicable Law
Except to the extent they are preempted by U.S. federal law, the laws of Arizona, other than its conflict-of-laws principles, govern these Terms and any claims and disputes (whether contract, tort, or otherwise) arising out of or relating to these Terms or their subject matter.
20. Severability
If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
21. Complete Agreement
These Terms supersede all prior understandings regarding the same and represent the complete agreement between you and puppypluss.com. These Terms do no create or confer any third-party beneficiary rights. We may change or modify these Terms at any time and in our sole discretion without notice. If we make changes to these Terms, we will update the "Last Updated" date above. Your continued use of the Services will confirm your acceptance of the revised Terms. We encourage you to frequently review the Terms to ensure you understand the terms and conditions that apply to your use of the Services. If you do not agree to the amended Terms, you must stop using the Services and delete your puppypluss.com account.
22. Questions and Comments
Puppies.com welcomes comments, questions, concerns, or suggestions. Please send feedback to us by visiting puppypluss.com